2017 iOS 10 Jailbreak Tips: How To Fix Kodi 17 Unable To Connect Network / Couldn't Retrieve Directory Information Error

By Richard Rickss, Posted: 06/15/17 06:37AM EDT

Some Kodi user might undergo some frustrating experience with connection errors. Here's how to fix Kodi 17 or 17.3 Krypton Unable to connect network / Couldn't retrieve directory information error on your Kodi-running setup.

How To Fix Kodi 17 Unable To Connect Network

With an ever-increasing user base, hard work on the Kodi platform is warranted. However, it also means that some users are faced with error messages and issues that they simply don't know how to fix, such as this rather annoying issue that informs users that it couldn't connect or retrieve directory information, according to Forum.

Thankfully, if an error exists, it can generally be solved if the users are armed with the right knowledge, according to Redmond Pie. Here's how the users do it.

Step 1: It begins by heading into the Settings section of the platform to get access to more options.

Step 2: When in Settings, locate the File Manager section and make sure the users select that.

Step 3: Right-click or tap and hold, depending on the device, on the URL/Directory name that the users have previously tried to add with failure. After that, select the Edit source option that appears in the contextual menu.

Step 4: Now click or tap on the listed URL address.

Step 5: Make sure that the users remove all unwanted spaces before and after the URL. Furthermore, make sure that the users also remove all capital letters and just have lowercase letters make up the URL.

Once that has been done and checked to ensure that the entered URL is correct, tap OK to save. The users should now be able to go through the process and successfully access the contents of that URL with those changes made.

The growing popularity of Kodi is definitely exciting, and even more so considering just how many platforms it actually supports now. With that said, there are also a growing number of issues and error messages which instantly put some people off from using the platform.

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